Cancellation conditions
Cancellations
- If you cancel, modify or do not show up, the establishment will charge the entire stay
Early Departure
- If you depart from the hotel before the end of your booking you will not be reimbursed for remaining nights.
Payment mode
- You must pay the total amount of your stay within the next 60 min. from the confirmation of your reservation. Otherwise you will automatically receive your cancellation.
- At check-in you must use the same bank card that you used to make the initial booking.
Cancellation penalty
- Cancelling booking from 2025-07-01T00:00 at 00:00 will have a penalty of 298.89
Booking conditions
GENERAL CONDITIONS FOR ONLINE BOOKINGS WITH BORA BORA APARTMENTS. VDC DEN BOSSA SL.
All users must be of legal age (over 18 years of age) and have the necessary legal capacity to contract the services offered on this website.
To make a reservation, you must register as a customer confirming the veracity of all the data entered. Your personal data will be processed in accordance with current legislation.
If any offer or rate has conditions other than those set out in these general conditions, those of such rate or offer shall prevail.
CANCELLATION CONDITIONS
Cancellation fees for the reservation are the equivalent of the first night of stay.
NO SHOW
The hotel reserves the right to consider, for all purposes, your reservation as 'No show' if you arrive after 18. 00 hours and without prior notice to the hotel. This will result in the non-refund of the amount paid so far.
MODIFICATION Any modification of your reservation will be considered, for all purposes, as a cancellation and you will have to make a new reservation.
In the event that BORA BORA APARTMENTS / PLAYA SOLEIL IBIZA, SL. communicates the cancellation or cancellation of reservations for reasons of force majeure, understanding for such those circumstances outside the person who invokes them, abnormal and unpredictable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation will be cancelled without the right to claim or compensation. In the event of such circumstances, they shall be communicated, if possible, via e-mail.
PAYMENT METHODS
The possible payment methods to formalize your reservation are:
Credit card. Visa and MasterCard are accepted. The card, with which you make the payment or the reservation, will be requested upon arrival at the hotel.
TAXES.
The VAT is included in the price of the reservation. Any other rate or tax that may accure as a result of the accommodation will be paid in the corresponding establishment.
The Balearic Government, according to Law 2/2016 has established a tax tourist for stays in the Balearic Islands and measures promoting sustainable tourism gravel, valid from 1st July 2016, adults from 16 years on have to pay with a certain tax rate plus VAT per night and person, which must be made effective by the customer upon arrival at the hotel.
PRIVACY CLAUSE
PLAYA SOLEIL IBIZA, S.L. to comply with the obligations in processing Personal Data inform you of:
The client is informed that the information provided when completing the services and reservations form may be subject to the following treatment:
Identity of the responsible
PLAYA SOLEIL IBIZA, S.L.
Purpose of the treatment
The maintenance and fulfilment of the hosting contract and the sending of commercial communications on products and services of a tourist nature of the responsible to their own customers.
Legitimation
The acceptance of the service by the client and the legitimate interest of the person responsible for sending commercial communications about their own products.
Rights as owner of the data
You can exercise your rights of access, rectification, limitation of treatment, deletion, opposition, and portability of your data by contacting the Customer Service of the hotel group, PLAYA SOLEIL IBIZA, S.L. C/DEL FUMARELL, 1 07817 SANT JOSEP DE SA TALAIA - IBIZA, ISLAS BALEARES
Origin of the data
The data has been provided by the owners, their legal representatives, or the tour operators or travel agencies with whom they have contracted the package tours.
